Help Center

Visit the homepage and click "Sign Up", fill in your email and password. After registration you can choose a plan and start using the service.

After registering and buying a plan, download the client for your platform, import your subscription link, select a server, and connect with one click.

Windows, macOS, iOS, Android, and routers are all supported. One account can be used on multiple devices simultaneously.

Use the live chat on the website or send an email to our official support address. We respond quickly during business hours.

Log in to your account, go to the download page, and choose the version matching your operating system.

iOS users need to switch to an overseas Apple ID and search for the client app in the App Store.

Please download the latest client from our website. Older versions may fail to connect due to protocol updates.

Some antivirus software may flag VPN clients as false positives. Temporarily disable your antivirus, install the app, then re-enable it.

Log in, go to "My Subscription", and copy your subscription link to import into your client app.

Open the client, go to Configuration/Subscription Manager, choose "Add Subscription", paste the link, update, then select a server to connect.

Check if your subscription link has expired or changed. Log in again to get a fresh link and re-import it.

We don't recommend it. The link is tied to your account; sharing it lets others use your data and creates account security risks.

We provide step-by-step guides with screenshots for importing subscriptions on phones and computers.

Troubleshoot step by step: check your network, try a different server, or restart the client app.

Data resets on the 1st of each month at 00:00 Beijing time.

Supports Windows, macOS, iOS, Android, routers and more. Up to 5 devices can log in simultaneously.